Shipping/Returns
Return Policy
Bien Nacido Vineyards Return Policy
Federal Regulations ban wineries from accepting returns or exchanges on wine
products sold:
27 CFR PART 11--CONSIGNMENT SALES
27 CFR Part 11 - Subpart D--Rules for the Return of Distilled Spirits, Wine,
and Malt Beverages
§ 11.31 General.
(a) Section 5(d) of the Act provides, in part, that it is unlawful to sell,
offer to sell, or contract to sell products with the privilege of return for
any reason, other than those considered to be "ordinary and usual commercial
reasons" arising after the product has been sold. Sections 11.32 through
11.39 specify what are considered "ordinary and usual commercial reasons"
for the return of products, and outline the conditions and limitations for
such returns.
(b) An industry member is under no obligation to accept the return of
products for the reasons listed in §§ 11.32 through 11.39.
Unusual circumstances are defined as follows:
27 CFR PART 11--CONSIGNMENT SALES
27 CFR Part 11 - Subpart D--Rules for the Return of Distilled Spirits, Wine,
and Malt Beverages
EXCHANGES AND RETURNS FOR ORDINARY AND USUAL COMMERCIAL REASONS
§ 11.32 Defective Products.
Products which are unmarketable because of product deterioration, leaking
containers, damaged labels or missing or mutilated tamper evident closures
may be exchanged for an equal quantity of identical products or may be
returned for cash or credit against outstanding indebtedness.
Privacy Policy Privacy Notice This privacy notice discloses the privacy practices for www.biennacidovineyards.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following: What personally identifiable information is collected from you through the
web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only
have access to/collect information that you voluntarily give us via email or
other direct contact from you. We will not sell or rent this information to
anyone.
We will use your information to respond to you, regarding the reason you
contacted us. We will not share your information with any third party
outside of our organization, other than as necessary to fulfill your
request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell
you about specials, new products or services, or changes to this privacy
policy.
Your Access to & Control Over Information:
You may opt out of any future contacts from us at any time. You can do the
following at any time by contacting us via the email address or phone number
given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security:
We take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online and
offline.
Wherever we collect sensitive information (such as credit card data), that
information is encrypted and transmitted to us in a secure way. You can
verify this by looking for a closed lock icon at the bottom of your web
browser, or looking for "https" at the beginning of the address of the web
page.
While we use encryption to protect sensitive information transmitted online,
we also protect your information offline. Only employees who need the
information to perform a specific job (for example, billing or customer
service) are granted access to personally identifiable information. The
computers/servers in which we store personally identifiable information are
kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should
contact us immediately via telephone at (805) 928-9210 x128 or vcruz@nbcsb.com.
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